Attention ATM Cardholders- Important ATM Card Reissue Update - 10/29/09
Paragon has reissued new ATM cards provide additional security features for your protection.  The cards will be mailed out on October 29, 2009.  You will also receive a pin mailer a few days after you receive your card.  After you receive your pin mailer, you will be required to activate your new card by using it at an ATM machine within two weeks of receipt.  On 12/2/09, your old card will no longer work and only the new card will be approved for transactions.

Please note, only ATM cards that have been active since May 1, 2008 will be reissued and ATM cards that have not been active since May 1, 2008 will be closed.
*This does not affect XPRESS CheckSM Cards.

Protecting Your Paragon XPRESS Check^SM & ATM Card

Not only is your XPRESS Check^SM Card safer than carrying cash or  your checkbook, we have security features that protect your identity. Protecting your account  information and identity is our top priority. We use neural network  software to monitor signature and PIN based  transactions on your Paragon XPRESS Check^SM Card and ATM Card. Neural network  software uses a predictive model to score the likelihood of a fraudulent  transaction. The software compares current transactions to your previous card  usage and scores each transaction. If a transaction scores over a certain  amount, we will contact you to verify the transaction. The use of this  software will help identify potential risks and reduce possible fraud.  

You may receive a phone call to verify  activity on your card. If you are left a message, you’ll be asked to call back  one of the following numbers: (888) 918-7313, (866) 750-9107 or (800)  262-2024.  You can also call Paragon during business  hours at (800) 222-8877.  Please return the call as soon as possible to avoid any  interruption of your card usage.
 
Please  be sure to monitor your account, carefully review your monthly statements and  report any questionable transactions immediately. You can access your  account 24/7 with iBranch, our online home banking service.   Also, please notify us if you are traveling outside the United  States and intend to use your XPRESS Check^SM Card or ATM Card. We must make  necessary adjustments to your account for your cards to be used  overseas.
 
In order for us to provide you with the best possible  service, it is important that we have your current contact information on  file. If you have any questions or need to update your information, please  call us at (800) 222-8877.

New Branch Hours

Effective November 1, 2009, Saturday hours for Englewood Cliffs, Oakland and Westwood Branches will be 9:00 am – 12:00 pm. Our Rockland Community College Branch will begin part time hours of operation.
Monday, Tuesday, Thursday and Friday: 11:00 am – 4:00 pm
Wednesday: Closed

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